Terms of use
I. GENERAL TERMS AND CONDITIONS OF USE FOR THE NETPRINT.COM WEBSITE
1. In General
The present Netprint.com website is an e-service developed by :
NETPRINT.COM SA
Rue de la Vignette, 179
B-1160 Brussels - Belgium
VAT number : BE-876.414.004
Commercial information : sales@netprint.com
Technical support : support-en@netprint.com
Order service : orders@netprint.com
Comments and suggestions : feedback@netprint.com
The website is made available for consultation by Internet users free-of-charge and without guarantees by NETPRINT.COM SA.
Using the website involves the user's automatic and irrevocable acceptance of the general terms and conditions of use and any warnings present on the website.
NETPRINT.COM SA reserves the right to amend its general terms and conditions as the services offered online, sales or otherwise, evolve. It is recommended that you regularly refer to the latest version of these terms and conditions of use for the website.
2. Service description
Netprint.com is a website for creating, managing and ordering documents online.
3. Using the service and save facility
NETPRINT.COM SA reserves the right to unilaterally set the rules of use and to set service limits, such as, for example, determining the maximum memory space allowed for saving your images.
Bearing in mind the international nature of the Internet, the user agrees to comply with all the rules applicable in his/her country of domicile/residence.
4. Waiver of responsibility
The services are used at the user's risk, NETPRINT.COM SA does not provide any express or implicit guarantees whatsoever.
4.1 Website contents
Details given in the website are provided for information purposes only.
Despite the best efforts of NETPRINT.COM SA to distribute correct and up-to-date information, it is possible that the website may contain mistakes or typing errors.
NETPRINT.COM SA assumes no responsibility with respect to this information or with respect to any use that the user could make of the information.
NETPRINT.COM SA reserves the right to amend and update information on the website anytime and without prior notice.
NETPRINT.COM SA cannot be held responsible for damages, direct or indirect, resulting from the user consulting the website or using any of the website services.
4.2. Website availability and access to services
NETPRINT.COM SA does not guarantee uninterrupted and error-free access to the website, not does it guarantee that the website is free from viruses or other dangerous components.
NETPRINT.COM SA does not give any guarantees, express or implicit, and excludes in particular any guarantees regarding the availability and conformity of the website functions and the ability of the website to meet with the user's expectations or requirements.
NETPRINT.COM SA cannot be held responsible for any direct or indirect damages resulting from the user being unable to navigate the website or use any of the website services.
On the other hand, NETPRINT.COM SA reserves the right to unilaterally interrupt the supply of services and cannot be held responsible in any way for any termination of access to the services.
4.3. Use of the information by the user
The user agrees to fully respect the copyrights owned by NETPRINT.COM SA and third parties.
Disclosure of trademarks, photos, drawings, images and text on the NETPRINT.COM SA websites cannot be interpreted as granting the user usage rights.
4.4. User account, password and security
The user has sole responsibility for keeping his/her profile confidential (email address and password).
The user expressly releases NETPRINT.COM SA from all responsibility in the event of loss or damage resulting from unauthorized use of the user profile.
4.5. Contents and member behavior
NETPRINT.COM SA, being unable to implement a system for controlling the images uploaded, cannot therefore be held responsible by the user, third parties or the public authorities for any violations or breaches, conventional or otherwise, intentional or not, of legislation or regulations in force, whether national or international (illegal, defamatory, racist or otherwise reprehensible content).
The user has sole responsibility for the content uploaded.
4.6. Hyperlinks to other websites not managed by NETPRINT.COM SA.
The presence of hyperlinks on the NETPRINT.COM SA website does not mean that NETPRINT.COM SA exercises any control over these sites, nor does it mean that NETPRINT.COM SA assumes any responsibility with respect to the contents thereof.
5. Intellectual property
Intellectual property rights on the Netprint.com trademark and other related elements are owned by NETPRINT.COM SA.
None of the elements of the website can be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any manner whatsoever with the express authorization of NETPRINT.COM SA.
6. Applicable law and court of jurisdiction
Any disagreement relating to the NETPRINT.COM SA website is governed by Belgian law. The courts and tribunals of the district of Brussels have sole jurisdiction.
In the event of litigation, a printed version of these general terms and conditions of use, and any addendum in electronic form, will be accepted in any judicial, extrajudicial or administrative procedure.
II. GENERAL TERMS AND CONDITIONS OF SALE FOR THE NETPRINT.COM WEBSITE
1. Scope of application
Netprint.com is a registered trade mark of NETPRINT.COM SA, whose head office is in Brussels, Belgium.
Contracts concluded with the website as intermediary are concluded directly with NETPRINT.COM SA.
These general terms and conditions of sale are applicable to all contracts concluded with the Netprint.com website as intermediary.
If the contract is concluded with a consumer, these general terms and conditions of sale are only applicable if the contract is a distance contract in the sense of Article 77, §1st, 1° of the law dated 14 July 1991 relating to commercial practices and to information and consumer protection. Consequently, these terms and conditions do not apply if, during the pre-contractual phase, the two parties physically meet one another.
2. Seller's details
NETPRINT.COM SA
Rue de la Vignette, 179
B-1160 Brussels - Belgium
VAT number : BE-876.414.004
Commercial information : sales@netprint.com
Technical support : support-en@netprint.com
Order service : orders@netprint.com
Comments and suggestions : feedback@netprint.com
3. Offer
Information detailing products or services that may be purchased on the Netprint.com website constitutes an offer for sale. Unless expressly stated otherwise, the offer is valid as long as it is present on the website.
However, NETPRINT.COM SA cannot be bound by an offer which, for reasons beyond their control, contains errors.
4. Contract formation
4.1. Steps to follow in order to conclude the contract
In order to conclude a sales contract, the buyer follows the following steps :
- Choosing a product
- Select your photo(s)
- Going trough the creation process (Assigning the photo(s), writing the caption(s),...). The creation process is different for every product (Photo prints, Photobooks, Cards, Gift items and Wall deco).
- Previewing the product
- Determining the quantity desired
- Previewing the products on order (shopping cart)
- Logging the billing address and shipping address
- Determining the method of delivery (if applicable)
- Viewing a summary of the order
- Obligation to accept the general terms and conditions of sale (accessible via a hyperlink) of NETPRINT.COM SA before confirming the order
- Payment online by credit card: the buyer selects the payment method. Any banking information provided by the buyer is transmitted directly to the company Ogone who manages and secures the online payment. NETPRINT.COM SA does not make a note of the payment information. A message advises the buyer that payment has been accepted or refused.
- Optional step "Registering" : registering as a Netprint.com user makes it possible for the user to access personal details (saved projects, photo collections, etc.) from any computer. The email address chosen will become the unique identifier for accessing the user's personal space on the Netprint.com server.
4.2. Moment of contract conclusion
The contract is considered concluded at the moment when the seller receives order confirmation from the buyer.
4.3. Sending confirmation
At the latest, at the moment of delivery, the seller sends the consumer confirmation of his/her order which contains the following elements: Netprint order number, Ogone payment number, date and time of transaction, total amount of order, name and description of product, quantity ordered, method of delivery, invoice address and delivery address.
The confirmation also contains a clause informing the consumer that there are no renunciation rights with this sale, the service subscribed to being the supply of a product made to the buyer's specifications and clearly personalized.
The confirmation is first of all displayed on the website at the end of order processing and is then sent to the buyer by email.
The confirmation received by email constitutes proof of contract for the buyer.
5. Electronic evidence
Within the framework of their relations, the parties accept electronic evidence, such as emails and recordings within computer systems.
6. Absence of the right to renounce the contract
The consumer cannot exercise his/her right to renounce his/her purchase, because his/her purchase refers to a product that is clearly personalized.
7. Payment
The buyer pays the price of his/her purchases using an electronic payment/funds transfer facility authorized by Ogone. The payment module is managed directly by the company Ogone, none of the information relating to payment is transmitted to NETPRINT.COM SA.
NETPRINT.COM SA therefore disclaims all liability relating to online payment.
After the payment process, the buyer receives a message of confirmation or, if there are any problems, a message inviting him/her to restart the payment procedure.
8. Delivery
8.1. Choice of method of delivery
The buyer specifies in his/her order the type of delivery desired.
8.2. Delivery period
NETPRINT.COM SA undertakes to start printing within 48 working hours.
NETPRINT.COM SA undertakes to warn the buyer should there be any potential delay to delivery beyond the company's control.
Except in the case of force majeure, if the delay exceeds the 30 day delivery period initially envisaged, the buyer will be able to renounce the sale at no expense and will be re-credited with the amount of his/her order.
9. Protection of intellectual property
The intellectual property rights for the website and its contents are owned by NETPRINT.COM SA or third parties. The sales contract concluded between NETPRINT.COM SA and the buyer does not grant the buyer the right to copy, reproduce, download, post, transmit or distribute any of the elements of the NETPRINT.COM SA website.
10. Privacy protection
The rules relating to upholding the legislation on the protection of personal data are described in the policy on personal data.
11. Applicable law and court of jurisdiction
Any disagreement relating to the NETPRINT.COM SA website is governed by Belgian law. The courts and tribunals of the district of Brussels have sole jurisdiction.
In the event of litigation, a printed version of these general terms and conditions of sale, and any addendum in electronic form, will be accepted in any judicial, extrajudicial or administrative procedure.