Confidentiality policy

This page explains our policy regarding the personal data that you are likely to submit to our website.

1. Purposes of processing personal data

The details transmitted when ordering products and services online are used to process orders and execute contracts.
The details of the profiles registered are saved for the purpose of processing subsequent orders.
Details marked with an asterisk * are required in order to process orders.
With your prior and explicit consent, the details will be used to inform you about new products and services and promotional offers.
You can object anytime to your details being used for promotional purposes by sending written notice to NETPRINT.COM SA, Rue de la Vignette 179, B-1160 Brussels, Belgium) or by sending an email to: feedback@netprint.com.
In the event that you decide to have the products you ordered on our website delivered by UPS, the details required to make the delivery will be communicated to UPS.
NETPRINT.COM SA does not record or process any financial data provided by you (credit card number and expiry date). These details are recorded directly on the website of Ogone who apply their own policy for the protection of personal data.
For visits to this website, we use "cookies". These "cookies" are small files stored on hard disks which enable information relating to website navigation to be recorded (pages consulted, date and time of consultation, etc.). The cookies make it possible to identify visitors on their subsequent visits to the website and, importantly, they avoid the need to re-enter information already provided when the form was filled out. These cookies are saved for several years.
Connection data (IP address, country, date, time and duration of connection, pages visited...) are processed for statistical purposes and for the purpose of improving the website and services offered. These details are neither sold, nor passed on to third parties.

2. Rights of access and correction

By way of a written, dated and signed request sent to NETPRINT.COM SA (Rue de la Vignette 179, B-1160 Brussels, Belgium - orders@netprint.com) any person providing proof of identity can obtain, free-of-charge, written communication of the personal details relating to them and, if necessary, can correct any details that are inaccurate, incomplete or irrelevant.

3. Personal data processing security

NETPRINT.COM SA undertakes to use best endeavors to protect your personal data in order to avoid, in particular, the data being distorted, damaged or communicated to unauthorized third parties.
Users subscribing to the website will be allocated an identifier (email address) and a password. Users must undertake to keep their identifiers and passwords confidential.

4. Contact

Any queries or objections relating to the collection and processing of your personal data must be sent by email to the following address: feedback@netprint.com.
Alternatively, you can send a letter to the following postal address:
NETPRINT.COM SA
Rue de la Vignette, 179
B-1160 Brussels
Belgium.
NETPRINT.COM SA undertakes to provide a response within a short and reasonable time frame.

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